The SaaS Upgrade Nightmare
We are pleased to welcome guest blogger Dani Shomron, a SAAS industry veteran. Dani has held development, management and executive roles in multiple verticles and geographies. He holds a BSc. in Computer Science from the Hebrew University and an MSc. in Artificial Intelligence from the University of Edinburgh. Dani is an expert in SaaS Operations and ISVs transition from on-site to on-demand.
One of the biggest appeals of the SaaS model is that upgrades are seamless and transparent. You log off in the evening with one version and the next morning when you log in, voila! you have an upgraded version with all the bug fixes and new features.
What happens in the background is another story. Scary sometimes. A Midnight Summer’s Nightmare.
