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SaaS ISVs and Application Management Automation

We are pleased to welcome back guest blogger Dani Shomron, a SAAS industry veteran. Dani has held development, management and executive roles in multiple verticles and geographies. He holds a BSc. in Computer Science from the Hebrew University and an MSc. in Artificial Intelligence from the University of Edinburgh. Dani is an expert in SaaS Operations and ISVs transition from on-site to on-demand.

“When you look at yourself from a universal standpoint, something inside always reminds or informs you that there are bigger and better things to worry about”. (Albert Einstein)

The trick is focusing on what you do best. This is a well known truism and it is the premise for SaaS. Beyond the cost savings - opex vs. capex and all that – the reason SaaS is such a successful model is that it allows the enterprise to focus on its competitive advantage and leave the rest to be handled by a competent service provider.

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Why SaaS Operations Need Automation

We are pleased to welcome guest blogger Dani Shomron, a SAAS industry veteran. Dani has held development, management and executive roles in multiple verticles and geographies. He holds a BSc. in Computer Science from the Hebrew University and an MSc. in Artificial Intelligence from the University of Edinburgh. Dani is an expert in SaaS Operations and ISVs transition from on-site to on-demand.

If I had a great idea for the next killer app (I have, actually) and if I had unlimited funds (I don’t, actually) I would have built the software as an on-demand offering.

I would have spent half my funds on building the operational support systems – provisioning, billing, retention policy, self-service, report generator, etc. The other half would be invested in building instrumentation, redundancy, automation, integration, application level monitoring, silent upgrades, customer notifications, and so on.

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