In their recent report, ‘TechRadar™ For I&O Professionals: IT Service Management Processes, Q1 2012 (February 7, 2012)’ a team of Forrester Research, Inc. analysts identified IT Service Management Processes (ITSM) as crucial to making the transition into cloud computing and in the adoption of a best practice model.
The second installment in our series of webinars on Zero Touch Deployment is just five days away!
Join us on Wednesday the 7th of September for ‘Zero Touch Deployment – Part II – The Analyst Panel’. This educational and enlightening webinar will demonstrate how fully automated deployment processes can complement agile development processes. The session will be led by Forrester’s Principal Analyst Jeffrey Hammond, who will explore the urgent necessity to streamline release management techniques to bridge the gap between rapid agile development practices and slow release processes. Read More
Forrester’s release management survey confirms that IT leaders are frustrated with slow software delivery, including dissatisfaction with the release management process. While Agile speeds software design and development, it doesn’t do much to speed up release and deployment — creating a flash point where frequent releases collide with slower release practices. This is motivating development organizations to work with their peers in operations to streamline release management. They are achieving this by improving prebuild processes, expanding release management throughput, optimizing their release pipelines, designing software for rapid change, and creating common release portals. Any one of these practices will bring improvement, so pick one, start small, measure the results, and then expand to more in time.
