Home » Archives for March 2009

The SaaS Upgrade Nightmare

We are pleased to welcome guest blogger Dani Shomron, a SAAS industry veteran. Dani has held development, management and executive roles in multiple verticles and geographies. He holds a BSc. in Computer Science from the Hebrew University and an MSc. in Artificial Intelligence from the University of Edinburgh. Dani is an expert in SaaS Operations and ISVs transition from on-site to on-demand.

One of the biggest appeals of the SaaS model is that upgrades are seamless and transparent. You log off in the evening with one version and the next morning when you log in, voila! you have an upgraded version with all the bug fixes and new features.

What happens in the background is another story. Scary sometimes. A Midnight Summer’s Nightmare.

Read More

Why SaaS Operations Need Automation

We are pleased to welcome guest blogger Dani Shomron, a SAAS industry veteran. Dani has held development, management and executive roles in multiple verticles and geographies. He holds a BSc. in Computer Science from the Hebrew University and an MSc. in Artificial Intelligence from the University of Edinburgh. Dani is an expert in SaaS Operations and ISVs transition from on-site to on-demand.

If I had a great idea for the next killer app (I have, actually) and if I had unlimited funds (I don’t, actually) I would have built the software as an on-demand offering.

I would have spent half my funds on building the operational support systems – provisioning, billing, retention policy, self-service, report generator, etc. The other half would be invested in building instrumentation, redundancy, automation, integration, application level monitoring, silent upgrades, customer notifications, and so on.

Read More

Nolio Customer Success Story: SuperDerivatives

SuperDerivatives is the world’s leading derivatives solution provider, affording real-time accurate pricing for options through its unique pricing model that had become the global benchmark.

To deliver real-time option pricing, SuperDerivatives delivers 15 applications, operating across 100 servers, distributed over 8 global data centers. Each application requires weekly updates: content changes, new features and bug fixes.

Read More